Last Updated: September 2026
This Privacy Policy describes how dawn-swan collects, uses, and protects your personal information when you use our website and services.
Information We Collect
Information You Provide
When you request our services or contact us, we may collect:
- Name and contact information (email address)
- Vehicle information (make, model, year)
- Service preferences and requests
- Any additional information you choose to provide in communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymized)
How We Use Your Information
We use collected information for the following purposes:
- To provide and deliver the services you request
- To respond to your inquiries and communications
- To improve our website and services
- To send service-related communications
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (subject to confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transaction (merger, sale, or acquisition)
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at [email protected].
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 45 Collins Street, Melbourne VIC 3000, Australia